DEWA: Mitigating Sustainable Risk Management in IT Governance

Dubai Electricity & Water Authority has experienced consecutive massive growth since its beginning as a private organization known as Dubai Electricity & Water Resources CO. Then its possession was transferred to the Government of Dubai as Dubai Electricity and Water Department. The management teams of DEWA developed a strategy focused on enhancing the working at all stages in DEWA towards optimizing its services and improving customer satisfaction across Dubai. DEWA faced various challenges from the external and internal community and those who did not accept the change during the reengineering. DEWA needs to confirm that ICT department alignment by judging the proposed information technology gap certifies the DEWA Information Technology governance framework is primed and assessing IT Governance’s application compared with best standards and practices. DEWA must enunciate their risk appetite to adequately affect the associated control and risk design to overcome the challenges presented by evolving risk factors. In return, they sustain IT risk management over time with inadequate investment methods of practice for the resilient activity innovation and set and automation platforms, skill maintenance, content management, talent management, decision support, data analysis, and collaboration networks. DEWA can advance IT risk management maturity from just awareness, passing audits, and compliance to anticipating IT value enhancement and risk identification and designing processes to decrease their IT resource effect.