DEWA: Mitigating Sustainable Risk Management in IT Governance

Dubai Electricity & Water Authority has experienced consecutive massive growth since its beginning as a private organization known as Dubai Electricity & Water Resources CO. Then its possession was transferred to the Government of Dubai as Dubai Electricity and Water Department. The management teams of DEWA developed a strategy focused on enhancing the working at […]

Redefining Associations to Direct Transformation and Business Value Amidst the New Normal

The swift reaction to the pandemic would have been impossible if every firm deployed a not invented here mindset. However, due to their development, the associations in the UAE developed within these environments are far more productive and adaptive than those they substituted. For many, it has become understandable that whether the disruptions supported or […]

Digital Quality: Business Excellence Initiatives in the Food Industry

The idea of restaurant grading in Abu Dhabi is an attractive venture for potential investors willing to finance a start-up, given the lack of competition and the demand for the service. Due to the growing number of restaurants and the diminishing number of qualified personnel, food handling in UAE is deteriorating. The idea of this […]

Diversification of Effective Technical Talent Recruitment

Many firms in the UAE are utilizing the pandemic-induced switching to remote work to enhance the diversity of their technical workforce. Firms have introduced initiatives and enhanced the previous ones, mainly to diversify technical talent. In association with the most commonly cited programs are those that include remote work positions and remote interviewing. The global […]

Remodeling Corporate Competitive Advantage Using Futuristic Technologies

Managers need to make a competitive assessment in evaluating where Information System fits in their firms, as in some instances it effectively plays a supporting role and can add on modesty value to the firms’ products, whereas in other settings, it is at the center of their competition endurance. In the instance of the distributor, […]

Customer Experience as Core for Prosperity and Business Excellence

Enhancing customer service has become a top priority for firms to hold and attract the best consumers, involving many they didn’t have access to before. Customer experience goes well before customer service explains how consumers perceive their interconnections with a firm, from navigating the website and applications to how the billing and payment procedure works. […]

Gaining Competitive Advantage by Empowering Marketing Leaders to Upraise Customer Experience

Customer satisfaction survey

The marketing budget share spent on customer experience initiatives is increasing daily to achieve a competitive advantage in the present-day market. Together with connecting the accurate data, marketing leaders also require converting a collective vision of customer experience and ensuring that a mutual set of customer experience KPIs are effortlessly accessible in the firm, developing […]

Ethical Significance of Artificial Organizations in Corporate Organizations

The merging of the accessibility of a massive amount of big data, speed, and elasticity of cloud computing mediums, and the progression of sophisticated machine learning algorithms have generated a collection of inventions in Artificial Intelligence. With so many advantages, the evolving technologies may imply mistakes and malicious content, resulting in destructive impacts. Various industries […]

Adoption of Artificial Intelligence in Supply Chain Management: Rethinking Dilemma

The disturbance caused by the COVID-19 pandemic for businesses was a blunt cue of why responsive supply chains have become an essential competitive discriminator for firms in the entire industry. New, divergent thinking determines that the recent, outside-the-box review recognizes that a growing number of risks emerge from the mass of political, economic, health, and […]

DEWA Transformational Excellence in Technology Governance

Over the ten years since its beginning, DEWA grew to be UAE’s best energy provider. In 2018 and 2020, the firm raised a total of USD20 million. In 2020, however, the DEWA CEO, Dr Rashid, was contemplating the exceeding transformational KPI (Key Performance Indicators) in IT Governance. One question that he had was the impact […]